At Resolve Rain (OPC) Pvt Ltd, we strive to provide exceptional service and satisfaction to our clients. We understand that occasionally circumstances may arise that necessitate a refund. Below is our refund policy:
- Product Refunds:
- We offer refunds on physical products purchased directly from Resolve Rain (OPC) Pvt Ltd within 30 days of the purchase date. To be eligible for a refund, the item must be unused and in the same condition as received. Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees.
- Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to the original method of payment within 7-10 business days.
- Service Refunds:
- Please be aware that services provided by Resolve Rain (OPC) Pvt Ltd are non-refundable. This includes but is not limited to consulting services, counseling sessions, and any other service-based offerings. We are committed to delivering high-quality services tailored to meet your needs, and our team will work diligently to ensure your satisfaction.
- Digital Product Refunds:
- Digital products, including downloadable content, software licenses, and subscriptions, are non-refundable once purchased. We encourage customers to thoroughly review product descriptions and specifications before making a purchase.
- Contact Us:
- If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us. Our customer service team is here to assist you.
Please note that Resolve Rain (OPC) Pvt Ltd reserves the right to update or modify this refund policy at any time without prior notice. By purchasing products or services from us, you agree to adhere to the terms outlined in this policy.
Thank you for choosing Resolve Rain (OPC) Pvt Ltd. We appreciate your business and look forward to serving you.